Terms of service

TERMS & CONDITIONS

MATEO-SOFIA

OVERVIEW

This website is operated by Mateo-Sofia. Throughout the site, the terms "we," "us," and "our" refer to Mateo-Sofia.

Mateo-Sofia offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms & Conditions ("Terms"), including any additional terms, conditions, and policies referenced herein or available by hyperlink.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree with all the terms and conditions of this agreement, you may not access the website or use our services.

Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update, modify, or replace any part of these Terms at any time.

ARTICLE 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence or that you have given us consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction, including copyright laws.

You must not transmit any worms, viruses, or any code of a destructive nature.

A breach of any of these Terms will result in the immediate termination of your access to our services.

ARTICLE 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted across various networks. Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our prior written permission.

ARTICLE 3 – ACCURACY OF INFORMATION

We are not responsible if information made available on this website is inaccurate, incomplete, or outdated.

The material on this website is provided for general information purposes only.

This site may contain historical information that is not necessarily current. We reserve the right to modify the content of this site at any time.

ARTICLE 4 – CHANGES TO SERVICES AND PRICES

Product prices are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice.

Contract Formation

The presentation of products in our online store does not constitute a legally binding offer but serves as a non-binding online catalog.

By clicking the "Buy" button, you submit a binding offer to purchase the selected products.

Warranty

Statutory consumer warranty rights apply.

ARTICLE 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online.

We make every effort to display product colors and images accurately, but we cannot guarantee that your device's display will reflect the exact colors.

We reserve the right to limit sales of any products or services.

All products are shipped directly from our supplier in China. Any customs duties, import taxes, or additional charges are the responsibility of the customer.

ARTICLE 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

For more information, please refer to our Returns Policy.

ARTICLE 7 – OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor have control.

Your use of such tools is entirely at your own risk and discretion.

ARTICLE 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, or transactions carried out on these external websites.

ARTICLE 9 – USER COMMENTS & FEEDBACK

If you submit comments, suggestions, or other materials, you agree that we may use, edit, publish, and distribute them without restriction.

You agree that your comments will not violate any third-party rights.

Customs duties and import taxes are not included in the purchase price and remain the responsibility of the customer.

ARTICLE 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

ARTICLE 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or delivery times.

We reserve the right to correct any such errors and to update information without prior notice.

ARTICLE 12 – PROHIBITED USES

You may not use the website or its content for:

  • Illegal activities

  • Violating laws or regulations

  • Infringing intellectual property rights

  • Harassment, discrimination, or defamation

  • Uploading viruses or malicious software

  • Spam, phishing, or fraudulent activities

We reserve the right to terminate your access to the Service if these prohibited uses are violated.

ARTICLE 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

We do not guarantee that our Service will be uninterrupted, secure, or error-free.

Your use of the Service is entirely at your own risk.

All products and services are provided "as is" and "as available."

ARTICLE 14 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Mateo-Sofia, its affiliates, employees, suppliers, and partners from any claims arising from your breach of these Terms.

ARTICLE 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.

ARTICLE 16 – TERMINATION

These Terms remain effective until terminated by either you or us.

We may terminate this agreement immediately if you fail to comply with any provision of these Terms.

ARTICLE 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Mateo-Sofia and supersede all prior agreements, communications, and proposals.

ARTICLE 18 – GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of The Netherlands.

ARTICLE 19 – CHANGES TO THESE TERMS

We reserve the right to update, modify, or replace these Terms at any time.

It is your responsibility to review this page periodically for changes.

ARTICLE 20 – CONTACT INFORMATION

Questions regarding these Terms & Conditions should be directed to:

Email: info@mateosofia.com